Conflict Management & Negotiation Techniques:
From Disagreement to Agreement
A comprehensive program developing skills in understanding conflict dynamics, solution strategies, principled negotiation and tactical empathy.
Duration
1 Day
Module
6 Modules
Level
Intermediate
Format
In-Person / Online
What Will You Gain in This Program?
Conflict Analysis
Gain competency in understanding root causes and analyzing dynamics of conflicts.
Negotiation Skills
Develop win-win solutions using principled negotiation techniques and tactical empathy.
Difficult Conversations
Build skills in managing sensitive and challenging conversations constructively.
Curriculum Roadmap
6 ModulesYour Instructor
Serkan Sentuna
Trainer & Consultant & AI Architect
19 years of training, instructorship and training management experience. Immersed in technology for 25+ years. Served as Training & Development Unit Manager, AI Mentor and Product Owner at Turkcell/Global Bilgi.
Frequently Asked Questions
Who is this training suitable for?
Suitable for all professionals who need negotiation and conflict resolution skills in business.
Is technical knowledge required?
No, it's a practical program focused on communication and negotiation.